John Felton, Amazon Senior Vice-President of WW Operations, recently made his first visit to Canada since taking on his current leadership role in 2022.
During his visit, John toured local fulfilment centres, sortation centres and delivery stations, meeting with frontline employees and sharing success stories about how Canada has become one of Amazon’s fastest-growing regions worldwide. Since the launch of YYZ1 - Amazon’s first Canadian fulfilment centre, located in Mississauga, Ontario – in 2011, there are now more than 41,000 employees working at more than 65 corporate and operations facilities from coast to coast.
“Canada is one of the fast-growing regions for Amazon’s fulfilment network –our investments are resulting in better product selection, delivery speed and overall customer experience,” he said. “We’re doing this while investing more than $25 billion in the local economy since 2010 and creating more than 41,000 good jobs, with benefits and skills training programs that have helped thousands of people build successful careers.”
As Prime celebrates its 10th anniversary in Canada in 2023, John also shared some of the latest milestones in Amazon’s efforts to increase delivery speeds, lower costs to serve customers and reduce carbon emissions.
Amazon delivered its largest selection of products to Canada Prime members at the fastest speeds ever in Q2 2023. Prime members have access to Prime free Same-Day Delivery on eligible orders over $25 when shipping to Toronto, Vancouver, Calgary, Edmonton, Montreal, and Southwestern Ontario. Prime members also have access to free One-Day Delivery to more than 4,500 cities and towns.
At the conclusion of his visit, during a fireside chat with employees at Amazon’s downtown Toronto Tech Hub, John reinforced the importance of keeping Amazon’s Day One culture alive and well.
“Amazon is a great place to work and grow a career because the opportunities are endless. We’re encouraged by the progress we’re making on several key customer priorities, and I’m excited by the potential in front of us,” he said.