Delivery and Logistics
Our Operations and award-winning Customer Service teams are at the heart of Amazon’s mission to be Earth’s most customer-centric company. Together, we create, we build, and we take ownership for what we do—whether we’re developing new technology in-house, launching an Amazon fulfilment centre, or delighting our customers by delivering packages directly to them. We’re constantly creating the ideas, services, and products that make life easier for millions of customers.
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We support more than one million employees around the world who are innovating and working to serve customers in our global fulfilment centres, retail locations, data centres, corporate offices, tech hubs, and headquarters quarters. -
Getting orders from delivery stations to customers’ doorsteps is the “last mile” for delivery. We deliver goods to homes, businesses, and Amazon Lockers all over the world. This network is powered by small businesses and drivers that leverage Amazon technology. -
We support customers around the globe, advocating for them through phone, email, and chat services 24/7. We also build world-class systems and innovative self-service solutions that are used by millions of customers each day on Amazon’s websites, shopping apps, and through Amazon’s family of digital products such as Kindle, Echo, and Alexa.
Same-Day Delivery gets faster in Canada – from click to doorstep in as fast as 7 hours with a new 5 p.m. to 10 p.m. delivery window
Prime members within the Greater Toronto Area, Southwestern Ontario, and Metro Vancouver can now enjoy faster Same-Day Delivery.
